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Terms & Conditions


Guarantee of Satisfaction
Non-Tobacco Products: If you are not satisfied with any non-tobacco product that you purchased from Fletcher’s Cigars you may return it in original condition within 10 days of purchase for full credit or refund. 
Cigars: If you are not 100% satisfied with any cigars that you purchase from Fletcher’s Cigars after you have tried one (1) you may return them within 15 days for full credit or full refund. Returns accepted only with original Cellophane Wrapper intact.
Free Promotional Items: All defective free/promotional items must be returned by customer at customer cost. Replacement will be issued when it is received by Fletcher’s Cigars.
Directions for Returns: Please email Customer Service at help@fletcherscigarbar.com three (3) days of receipt of your order. When returning merchandise, please repack the item carefully and return it INSURED within the prescribed time(s) above. We will pay for return shipping if your package was damaged or it was our error when it reached you.
Other Notes :-
  • All special offers expire as noted.
  • All prices subject to change without notice.
  • We reserve the right to limit quantities.
  • We do not market or sell our products to anyone under 18 years of age.
  • Not responsible for typographical errors.
  • Issuance of this online service is not a commitment to sell.